{"id":113,"date":"2025-11-04T15:18:17","date_gmt":"2025-11-04T14:18:17","guid":{"rendered":"https:\/\/levezereperigord.com\/?page_id=113"},"modified":"2026-04-05T16:26:31","modified_gmt":"2026-04-05T14:26:31","slug":"faq","status":"publish","type":"page","link":"https:\/\/levezereperigord.com\/en\/faq\/","title":{"rendered":"FAQ \u2013 Vos questions, nos r\u00e9ponses"},"content":{"rendered":"\n
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FAQ \u2013 Your Questions, Our Answers<\/h1>\n\n\n\n
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Reservations and Stays<\/h2>\n\n\n\n
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How do I book a pitch or rental?<\/summary>\n

After any additional phone inquiries, book online via our website. Payment with certain credit cards offers cancellation insurance, don\u2019t forget!<\/p>\n<\/details>\n\n\n\n

What are the arrival and departure days and times?<\/summary>\n

Camping pitches: Flexible arrival and departure days (anytime), bookings from 2 nights.<\/p>\n\n\n\n

Rentals: Arrivals on Wednesdays, Saturdays, and Sundays from 4:00 PM. Departures before 10:00 AM.<\/p>\n<\/details>\n\n\n\n

Can I modify or cancel my reservation?<\/summary>\n

Modification: Depending on availability and possible rate differences, contact us.<\/p>\n\n\n\n

Cancellation: We recommend taking out cancellation insurance for peace of mind.<\/p>\n<\/details>\n\n\n\n

What is the minimum stay duration?<\/summary>\n

The minimum stay is 2 nights for pitches and rentals.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

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Pitches and Accommodations<\/h2>\n\n\n\n
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What type of equipment is allowed on the pitches?<\/summary>\n

Our pitches are suitable for almost all types of equipment: tents, caravans, and motorhomes. Specify your needs when booking so we can assign you the most suitable pitch. Contact us in advance for special cases (e.g., very large sizes).<\/p>\n<\/details>\n\n\n\n

Are the pitches shaded?<\/summary>\n

Yes, all our pitches are located in a shaded terraced woodland.<\/p>\n<\/details>\n\n\n\n

Are the Esprit Lodges tents equipped with sanitary facilities?<\/summary>\n

No, the Esprit Lodges tents use the camping\u2019s modern and recent sanitary facilities, the “Maisons d\u2019eau”.<\/p>\n<\/details>\n\n\n\n

Are the holiday rentals (Esprit Cabanes, Mobile Homes, Esprit Lodges, La Maison d\u2019\u00e0 C\u00f4t\u00e9) equipped with air conditioning?<\/summary>\n

No, our accommodations are not equipped with air conditioning. Our shaded natural environment guarantees pleasant coolness, and the pools and rivers make the difference!<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

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Rates and Payments<\/h2>\n\n\n\n
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What payment methods are accepted?<\/summary>\n

We accept payments by bank card, holiday vouchers, and cash.<\/p>\n<\/details>\n\n\n\n

Are tourist taxes included in the rates?<\/summary>\n

No, tourist taxes are not included in our rates and must be paid upon arrival, as well as any waste disposal fees.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n\n

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Facilities and Services<\/h2>\n\n\n\n
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What facilities are available on-site?<\/summary>\n